M-TIBA

The business of care 

Business can be challenging for private healthcare providers in Kenya. Facility owners are constantly seeking ways to improve their facilities so as to: 

  • Attract and retain paying clients
  • Improve quality and meet acceptable standards and regulatory requirements
  • Get financing for purchasing new equipment and for expansion
  • Be enabled to connect to health financing programs and risk pools 
  • Build up a more reliable and predictable income stream
  • Access affordable and independent quality and business advice 

At the same time patients want to be treated at a healthcare facility that meets all the above standards.

What is M-TIBA?

M-TIBA is a “health wallet” on the mobile phone that allows your patients to set funds aside for healthcare, thereby improving their financial capability to access your services. M-TIBA will regularly be updated with new products. Once you will be selected to become part of the M-TIBA network of healthcare providers, you will be the first to receive information on these new products and how to become eligible to offer them to your patients. 

Why should I join M-TIBA NOW?

Funds stored in M-TIBA can only be used to pay for services and medication at specific healthcare facilities that are contracted by CarePay and PharmAccess to offer M-TIBA. By joining M-TIBA you immediately gain access to an expanding pool of M-TIBA users within your catchment area and tap into a target market that has reliable healthcare financing. This should lead to a more reliable and predictable income stream for your facility. Clients can pay from their M-TIBA directly into your healthcare facility’s M-TIBA account. Funds in your facility’s M-TIBA account can be immediately withdrawn into your M-PESA or bank account. 

Benefits to M-TIBA healthcare providers

  • Access to more paying clients with accessible funds in their M-TIBA health wallet
  • Increased revenue collection because you serve clients with ability to pay
  • Better security by shifting from cash to digital transactions.
  • Free financial and clinical performance dashboards for decision making 
  • Fast reimbursement for services offered
  • Access to unsecured loan products through M-TIBA “Cash Advance”
  • Free quality assessment and quality improvement plan 

​How it Works 

 

 

Cost

  • 0.5% transaction fee on all M-PESA transactions
  • 0% transaction fee on all M-TIBA payments (Terms and Conditions apply)
  • 16% VAT on all M-TIBA payments
  • Bank charges for withdrawal of funds (if applicable)

Talk to us

Intro text: 
M-TIBA is a “health wallet” on the mobile phone that allows your patients to set funds aside for healthcare, thereby improving their financial capability to access your services. M-TIBA will regularly be updated with new products. Once you will be selected to become part of the M-TIBA network of healthcare providers, you will be the first to receive information on these new products and how to become eligible to offer them to your patients.
Thumbnail: